Thank you for visiting our website
2021 Customer Survey
As part of our Mission Statement we promise to regularly keep in touch with the community to check we’re doing the right things for you and with that in mind would ask you to complete this survey and hand back to the shop or post online before May 1st. Please note these questions are specifically for the Chalke Valley Stores as opposed to the Coffee Shop.
The Chalke Valley Stores Opening Times :
Monday to Friday 9am – 5pm
Saturday 9am – 4pm
Monday, Tuesday and Thursday: 9:30am – 1:00pm
Coffee Shop opening times:
Mon to Fri: 10am to 2pm for Hot food and Lunches
10am to 3.30pm for Coffee and Cakes
Saturday: 10am to 2pm Coffee and Cakes, with a reduced menu for Lunches
Take away food and drink will also continue to be available during these opening hours.
The welfare of our customers, volunteers and staff is, as always our first priority. We are currently working extremely hard, so when you are able to visit us again, you can do this feeling assured that we have in place all the precautions to minimise the spread of Covid-19 and keep you safe.
We have rethought and reworked our coffee shop operations. Extensive health and safety guidelines have been prepared and implemented and our teams have been trained, so we can get back to welcoming you into the coffee shop again. We ask for your understanding and adherence to our new procedures:
- Entry and Exit to the coffee shop will be at the rear of the building only. There will be no access through the shop.
- It is mandatory to wear a face covering. Your face covering can only be removed when seated at your table and must be put back on when using the toilets.
- Hand sanitising stations will be provided at the entrances and in the coffee shop for you to use. We politely ask you use these before entering the HUB.
- Tables should be booked in advance by calling 01722 780998. We will only be able to serve those without reservations if there is a table available.
- We will be asking you to provide your contact details to support the NHS track and trace programe. These details will be filed securely retained for 21 days, after which they will be destroyed.
- The NHS Test and Trace QR code will be displayed for those who wish to use this service.
- To maintain the social distancing guidelines, we will be offering table service only. There will be no service at the bar.
- We will be using eco-friendly disposable plates and cups in order to reduce risk and maintain staff safety in the preparation areas.
- If customers wish to visit the shop, we require that you leave the Coffee Shop by the rear door and join any queue there might be at the front of the building. There will be no access directly from the Coffee Shop.
We look forward to being able, once again, to offer our Community this service, which we know has been missed.
Bowerchalke and Broad Chalke COVID Support Network
Information relating to local services which may help during the COVID 19 pandemic can now be found at
The Chalke Valley Stores, known locally as the HUB, is situated in the United Reformed Church in the centre of the village of Broad Chalke in the heart of the beautiful Chalke Valley, officially designated as an Area of Outstanding Natural Beauty. It comprises a Shop, a Post Office and a Coffee Shop.
In addition to providing a service to the local villages, we also welcome visitors from all over the country – indeed increasingly from all over the world. Many come to the Chalke Valley to explore the area which is rich in history and has many places of great interest to visit as well as events to attend.
Tony Patel, the HUB’s manager is supported by Dawn, Sarah, our Team Leaders and our large team of volunteers whose involvement adds to a strong sense of community and helps make the experience of visiting the HUB extremely relaxed and the welcome genuinely warm and friendly. Wherever possible our products are sourced from small local growers and suppliers who are dedicated to the use of fresh ingredients and very often to traditional methods of production.
Residents of the Chalke Valley use the HUB for their essential shopping as we sell a wide variety of household goods, stationery, fresh meats and vegetables as well as drinks and take-away snacks. Others use it for a coffee in the morning, a light meal of homemade soup at lunch time or tea with fresh cakes and scones in the afternoon. In addition the Post Office provides a full range of postal, banking and foreign exchange services.
Customer Satisfaction Survey
As part of our Mission Statement we promise to regularly keep in touch with the
community to check we’re doing the right things for you. With that in mind we
kindly ask you to complete one of our surveys.
We are working with many of the valley’s newsletters to drop one through your
door with this newsletter. However, if you haven’t got one you can collect a
survey at the shop or by heading to chalkevalleystores.co.uk where you can
download a copy or fill it out online. Please complete the survey and hand back
to the shop or online before May 1st.
Your feedback will help to shape the future of the shop, ensuring we are
meeting the needs of the community. Please have your say. Thank you.
New ranges in stock:
New ranges of fine foods and wines available in store, which include :
● Tony’s ethical, slavery free Belgian Chocolates and Easter Eggs
● Dorset Salt Company Salt range from Chesil Beach Dorset
● Full Range of Nonya Secrets Sauces – Asian Cooking sauces with individual recipes
● Full range of Azada Olive Oils from Spain and Italy
● Quality biscuits and condiments to go with Cheese and Wine
● SESI Refill Range: a full, ECO Friendly, range of cleaning products
Volunteering at The Hub is an enjoyable way to meet people and feel a part of a group that
makes a real difference to people of the Chalke Valley. If you would like to do something
rewarding, and be part of a successful community project, why not consider joining the team of
Volunteers just like Kate…
TV chefs can be inspiring.
Following a pre-Christmas cookery series by a TV ‘chef’, I was given the accompanying recipe
book in my stocking. You probably know the ‘chef’ I mean, the one who with her sensuous
language and sidelong glances, attracts the male of the species with only a passing interest in
cooking to watch. Anyway, she along with others makes everything look so easy…
Eager with anticipation, before I left The Hub one evening, I purchased the extensive list of
ingredients I needed for one of her recipes. This was going to be the supper to end all suppers
I thought. The recipe was followed to the letter. Supper smelled divine; we were starving –
Pavlov’s dogs had nothing on us. In went the fork and oh my word…! One of us thought it was
unpleasant, the other thought it was disgusting. So much for that then…
I am very fortunate in my work at The Hub, I do quite a bit of ordering and sourcing of new
products from our local suppliers, which I enjoy. You really need to pop into the shop on a
regular basis because we have so many new lines, and such exceptional quality food it
shouldn’t be missed. Look in the new section in the Coffee Shop, particularly as Easter
approaches. Anyway, recently I ordered some interesting new stock from G S Foods. Amongst
other things there were some jars of Nonya curry mix – three different mixes to be precise.
When Simon, the supplier, brought them in one Wednesday afternoon, he picked one up as we
checked everything and said,
“These make the most delicious quick supper. All you need is some chicken, a jar of this and a
tin of coconut milk.”
My ears pricked up. It had been a long day and frankly there wasn’t anything in the fridge at
“Well, I know what we’re having tonight then.” I replied.
And he wasn’t joking. All you have to do is brown some pieces of chicken, add the Nonya curry
mix (and on this occasion we had spicy peanut), and then throw in a tin of coconut milk. It
takes about 10 minutes, and it is absolutely sensational. I cannot recommend it more highly. I
intend to work my way through these and try them all. As I write this, I am looking at a jar of
Nonya sambal mix, which I have in mind for tomorrow night. Incidentally, there are recipe
suggestions which also sound delicious and simple under the paper lid.
So, eat your heart out Nigella. Oops, I wasn’t going to mention any names…
Hub Team Leader
Thank you to our Volunteers
Our band of over 70 volunteers are essential to the smooth running of the Hub enabling us to
keep our prices very competitive and really enhance the Hub’s ‘community’ connection.
If you’d like to volunteer please speak to Tony at The Hub.
Stay in touch
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Chalke Valley Stores
URC Chapel, High Road,
Broad Chalke, Wiltshire SP5 5EH
01722 780 998
FREE parking available outside
Week Days 9am to 5pm
Saturdays 9am to 4pm
Monday, Tuesday and Thursday
9.30am to 1.00pm
Closed until further notice.
Shop, Post Office & Coffee Shop are all closed on Bank and Public Holidays
Many of the photographs used on this website have been kindly contributed by Russell Emm and Andrew Wiltshire (www.countrysidephotography.org).
Chalke Valley Stores is the trading name of The Chalke Valley Community Hub Limited. Registered Office: URC Chapel, High Road, Broad Chalke SP5 5EH