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Coffee shop reopening
The HUB Coffee Shop is reopening from Wednesday 21 October 2020
We look forward to being able, once again, to offer our Community this service, which we know has been missed.
The Chalke Valley Stores Opening Times :
Monday to Friday 9am – 5pm
Saturday 9am – 4pm
Post Office
Monday, Tuesday and Thursday: 9:30am – 1:30pm
Coffee Shop opening times:
Mon to Fri: 10am to 2pm for Hot food and Lunches
10am to 3.30pm for Coffee and Cakes
Saturday: 10am to 2pm Coffee and Cakes, with a reduced menu for Lunches
Take away food and drink will also continue to be available during these opening hours.
The welfare of our customers, volunteers and staff is, as always our first priority. We are currently working extremely hard, so when you are able to visit us again, you can do this feeling assured that we have in place all the precautions to minimise the spread of Covid-19 and keep you safe.
We have rethought and reworked our coffee shop operations. Extensive health and safety guidelines have been prepared and implemented and our teams have been trained, so we can get back to welcoming you into the coffee shop again. We ask for your understanding and adherence to our new procedures:
- Entry and Exit to the coffee shop will be at the rear of the building only. There will be no access through the shop.
- It is mandatory to wear a face covering. Your face covering can only be removed when seated at your table and must be put back on when using the toilets.
- Hand sanitising stations will be provided at the entrances and in the coffee shop for you to use. We politely ask you use these before entering the HUB.
- Tables should be booked in advance by calling 01722 780998. We will only be able to serve those without reservations if there is a table available.
- We will be asking you to provide your contact details to support the NHS track and trace programe. These details will be filed securely retained for 21 days, after which they will be destroyed.
- The NHS Test and Trace QR code will be displayed for those who wish to use this service.
- To maintain the social distancing guidelines, we will be offering table service only. There will be no service at the bar.
- We will be using eco-friendly disposable plates and cups in order to reduce risk and maintain staff safety in the preparation areas.
- If customers wish to visit the shop, we require that you leave the Coffee Shop by the rear door and join any queue there might be at the front of the building. There will be no access directly from the Coffee Shop.
We look forward to being able, once again, to offer our Community this service, which we know has been missed.
Bowerchalke and Broad Chalke COVID Support Network
Information relating to local services which may help during the COVID 19 pandemic can now be found at
http://www.broadchalkeparishcouncil.com/
http://www.southwilts.com/site/Bowerchalke-Parish-Council/index.htm
The Chalke Valley Stores, known locally as the HUB, is situated in the United Reformed Church in the centre of the village of Broad Chalke in the heart of the beautiful Chalke Valley, officially designated as an Area of Outstanding Natural Beauty. It comprises a Shop, a Post Office and a Coffee Shop.
In addition to providing a service to the local villages, we also welcome visitors from all over the country – indeed increasingly from all over the world. Many come to the Chalke Valley to explore the area which is rich in history and has many places of great interest to visit as well as events to attend.
Tony Patel, the HUB’s manager is supported by Dawn, Sarah, our Team Leaders and our large team of volunteers whose involvement adds to a strong sense of community and helps make the experience of visiting the HUB extremely relaxed and the welcome genuinely warm and friendly. Wherever possible our products are sourced from small local growers and suppliers who are dedicated to the use of fresh ingredients and very often to traditional methods of production.
The Shop
Coffee Shop
Post Office
Local Area
Volunteers
Contact us
Residents of the Chalke Valley use the HUB for their essential shopping as we sell a wide variety of household goods, stationery, fresh meats and vegetables as well as drinks and take-away snacks. Others use it for a coffee in the morning, a light meal of homemade soup at lunch time or tea with fresh cakes and scones in the afternoon. In addition the Post Office provides a full range of postal, banking and foreign exchange services.
Latest News
July Newsletter
Shop at the heart of the Community
Owned by YOU, Run by YOU, Here for YOU.
NEWSLETTER – JULY 2020
A message from Tony Patel – the HUB manager
It has been lovely to welcome so many of you back into the Shop and Post Office, to see you browsing the shelves and to serve you face to face. If you are still a little unsure about venturing to the Shop, please be reassured that social distancing and hygiene measures are in place to keep you, our volunteers and staff as safe as possible.
Not surprisingly, we have seen a big drop in telephone orders over the last week or so. This service has been hugely successful and only possible with the help from the army of volunteers and staff picking, packing, scanning and delivering. This service is still available for those self isolating, shielding or housebound. A reminder of how to order is set out below. As we move towards opening the Shop for longer hours, we may need to make some further changes to the delivery service but please rest assured, if you are in these categories, we will continue to provide a telephone order and home delivery service for as long as you need it. Whether you are coming to the Shop or ordering from home, we are very grateful for your continued support. Thank you.
A REMINDER ABOUT OUR HOME DELIVERY SERVICE
Here is what you do to arrange a delivery.
With your order and contact details at the ready:
Ring the HUB shop on 01722-780998. You are likely to speak to one of our team leaders but anyone on duty at the shop can take your order.
or
Email us with your order at: info@chalkevalleystores.co.uk
We will then prepare your order and ring you when it’s ready with the cost and to arrange delivery at a convenient time and to a specific drop off location at your house.
MEANWHILE…..
As people become more confident about going out to shop, we are pleased to see passing trade on the increase. One of the joys for us working at the HUB is to see the positive messages new customers leave in our visitor’s book. It is not unusual to see comments from throughout the UK and from as far afield as Australia and America and we look forward to the day when these visitors are able to return to the Chalke Valley again.
We have seen an increase in demand for take-away drinks and food and more recently we have introduced our afternoon tea, TEATIME PACKS which typically consist of a delicious mixture of scones, jam, sandwiches and cake from £6.50 per pack depending on your individual choices.
VOLUNTEERS
We have been very fortunate in the number of people who have stepped forward to volunteer during the last three months. We remain hugely grateful to you all for providing what, in many cases, has proved to be an essential service. This is community spirit at its best. At the same time it has given those new to volunteering a chance to experience how worthwhile it is to take part in a community enterprise like the HUB. Inevitably some of this group will not be able to continue as they go back to work so, looking ahead, we need to encourage those who are able to join us as volunteers on a regular basis as things gradually return to normal . Even if you are only able to offer a few hours a week this can make all the difference to maintaining the standard of service which is so important to the HUB’s success. Please contact Tony if you would like to find out more.
INTRODUCING ABIGAIL FRY
As from July, Abigail will join the management committee with specific responsibility for Communications and PR. Abigail, who lives in Broad Chalke, is currently the marketing executive for a hotel group and is well-versed in modern forms of communication, particularly the effective use of social media. Welcome to Abigail and thanks to Andrew Boys who is stepping down from this role.
AND FINALLY
THANK YOU ALL FOR YOUR CONTINUED SUPPORT. WE HAVE WEATHERED THE PANDEMIC STORM TOGETHER. THE SENSE OF COMMUNITY SPIRIT IS STRONGER THAN EVER AS A RESULT. YOUR EFFORTS WILL ENSURE A BRIGHT FUTURE FOR THE HUB
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The HUB is a designated SAFE PLACE
This is an initiative set up by Wiltshire council to encourage vulnerable people to get out, by identifying places where they and their carers can go in the knowledge that if something was to happen, we are here to help.
Chalke Valley Stores
URC Chapel, High Road,
Broad Chalke, Wiltshire SP5 5EH
Call us:
01722 780 998
FREE parking available outside
Shop hours:
Week Days 9am to 5pm
Saturdays 9am to 4pm
Post Office:
Monday, Tuesday and Thursday
9.30am to 1.30pm
Coffee Shop:
Closed until further notice.
Shop, Post Office & Coffee Shop are all closed on Bank and Public Holidays
Many of the photographs used on this website have been kindly contributed by Russell Emm and Andrew Wiltshire (www.countrysidephotography.org).
Chalke Valley Stores is the trading name of The Chalke Valley Community Hub Limited. Registered Office: URC Chapel, High Road, Broad Chalke SP5 5EH
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